Hospitality Operations Coordinator (Hiring Immediately)

JR United Kingdom; Stockport; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Hospitality Operations Coordinator to lead a dynamic front of house team. This role emphasizes individuality and excellent service, creating a positive environment for both guests and staff. You will manage shifts, coach your team, and ensure financial performance while celebrating successes. With a range of benefits including flexible hours, bonuses, and discounts, this position offers a fantastic opportunity to thrive in the hospitality sector.

Benefits

Biweekly pay and tips sharing

Access to earnings via Wagestream

£1000 annual bonus potential

Flexible hours

Free shift meals

50% discount outside of work

Family-friendly policies

Opportunities for new menu trials

Recognition programs

Gym memberships

Qualifications

• Passion for supporting and developing team members.
• Experience in managing shifts and coaching teams.

Responsibilities

• Support and develop your team to maintain high standards.
• Plan and run shifts effectively, ensuring proper staffing.

Skills

Team Support

Shift Planning

Team Coaching

Financial Understanding

Job description

Hospitality Operations Coordinator (Hiring Immediately), Stockport

This role is for a front of house manager at Wagamama, a restaurant chain with over 165 locations in the UK and Ireland. We celebrate individuality and prioritize personality over perfection, fostering a positive environment for our guests and team members.

Role Overview

As a front of house manager, you will lead with passion, supporting and coaching your team to deliver excellent service, while managing restaurant performance and results.

Responsibilities

• Support and develop your team to maintain high standards
• Plan and run shifts effectively, ensuring proper staffing and team engagement
• Manage labour, rotas, and understand financial performance
• Celebrate team successes and recognize individual needs

Requirements

• Passion for team support, training, and development
• Experience in shift planning and team coaching
• Experience in managing labour and understanding financials
• Ability to recognize and celebrate success

Benefits

• Biweekly pay and tips sharing
• Access up to 30% of earnings via Wagestream
• £1000 annual bonus potential
• Flexible hours
• Free shift meals and 50% discount outside of work
• Family-friendly policies including 26 weeks full pay + 13 weeks half pay for expectant or adopting individuals
• Opportunities to try new menus and attend exclusive events
• Recognition programs and nationwide visibility

Additional benefits include pension, holiday, training, cycle scheme, discounts, gym memberships, and long service awards.

Additional Information

Wagamama is committed to disability confidence. The role is based at an airport, requiring an airport pass (paid for by Wagamama), which involves providing 5 years of references and a DBS check. If a pass cannot be obtained, alternative roles at nearby restaurants will be considered.

*Tips are distributed entirely to team members, vary by restaurant, and are at guest discretion. Tips are not considered wages and are not guaranteed.