Hospitality Host: Front Desk & Guest Experience

MOBOLISE; Alderley Edge; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Pension contribution

Staff discounts

Employee assistance programme

Wagestream (early wage access)

Job summary

Chef & Brewer is seeking Hotel Staff to help create memorable guest experiences. You’ll greet guests, assist with check-in, and recommend drinks to ensure every stay feels welcoming and smooth. Join a fun, inclusive team where you can grow your skills across our country pubs.

We offer a competitive salary, pension contributions, and meaningfully generous staff benefits. As part of our rewards, you’ll enjoy 33% discount on our brands, 50% at Greene King Inns, access to Wagestream, and refer a

Qualifications

• Provide heartfelt and memorable guest experiences.
• Greet guests and assist with check-in.
• Answer enquiries and resolve complaints to ensure a smooth stay.
• Keep front of house safe, legal and clean.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Meet and greet our customers and check them into their hotel room upon arrival.
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Customer service

Hospitality

Team player

Attention to detail

Job description

Chef & Brewer is seeking Hotel Staff to help create memorable guest experiences. You’ll greet guests, assist with check-in, and recommend drinks to ensure every stay feels welcoming and smooth. Join a fun, inclusive team where you can grow your skills across our country pubs.

We offer a competitive salary, pension contributions, and meaningfully generous staff benefits. As part of our rewards, you’ll enjoy 33% discount on our brands, 50% at Greene King Inns, access to Wagestream, and refer a