Hospitality & Guest Service Associate

Baxterstorey; England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 Days holiday including bank hazards

Plus your birthday off

3 volunteering days

3 days grandparent leave

24 week's enhanced maternity leave

Secondary carer leave

Wedding/commitment day leave

Free meals on shift

Bespoke training and development op­E­

Apprenticeships opportunities for all 

Pension and life insurance

Discounts available on our Perkbox app

Wellbeing hub

Access to employee assistanceprogramme

Cycle to work scheme

Job summary

BaxterStorey in the United Kingdom is seeking a friendly hospitality professional to join our on-site team. You will serve food and beverages, engage guests with warm, professional service, and help maintain a welcoming atmosphere across daily operations.

You will work with colleagues to ensure smooth service, adhere to health and safety standards, and contribute to an inclusive, energetic culture that values development, teamwork, and guest satisfaction.

Qualifications

• Passion for food and/or customer service.
• Collaborative and inclusive team mindset.
• Solution-oriented when facing challenges.
• Experience in food service is a plus.
• Knowledge of food safety and sanitation.
• Adheres to BaxterStorey core values.

Responsibilities

• Serve food and beverages to guests in a friendly, professional manner.
• Provide attentive customer service along the guest journey.
• Collaborate with colleagues to ensure smooth operations and a safe environment.
• Comply with health and safety regulations and location guidelines.
• Maintain kitchen and dining cleanliness and uphold hygiene standards.

Skills

Food service

Customer service

Teamwork

Adaptability

Food safety basics

Company values alignment

Job description

BaxterStorey in the United Kingdom is seeking a friendly hospitality professional to join our on-site team. You will serve food and beverages, engage guests with warm, professional service, and help maintain a welcoming atmosphere across daily operations.

You will work with colleagues to ensure smooth service, adhere to health and safety standards, and contribute to an inclusive, energetic culture that values development, teamwork, and guest satisfaction.