Hospitality General Assistant | Service & Team Spirit

WSH Group; Basingstoke; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Holiday entitlement

Birthday leave

Enhanced maternity leave

Carer leave

Leave for special occasions

Free meals on shift

Training & development

Apprenticeships opportunities

Pension & life insurance

Perkbox discounts

Employee assistance programme

Cycle to work

Job summary

BaxterStorey is hiring a General Assistant in the United Kingdom. You will serve food and beverages with a professional, friendly approach and actively support guests throughout their visit.

Join a team that values training, development and work-life balance, offering chances to grow within a leading hospitality company and to learn from experienced colleagues across diverse locations.

Qualifications

• Have a contagious passion for food and/or customer service
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed.
• Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Job description

BaxterStorey is hiring a General Assistant in the United Kingdom. You will serve food and beverages with a professional, friendly approach and actively support guests throughout their visit.

Join a team that values training, development and work-life balance, offering chances to grow within a leading hospitality company and to learn from experienced colleagues across diverse locations.