Hospitality General Assistant — Guest-Focused Service

WSH Group; Hinxton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Birthday off

Maternity leave

Free meals

Free parking

Training opportunities

Apprenticeships

Pension & life insurance

Perkbox discounts

Employee assistance

Job summary

BaxterStorey on Wellcome Genome Campus in Cambridgeshire is seeking a General Assistant. The role focuses on delivering friendly food and beverage service, ensuring guests receive attentive care and a seamless experience across all touchpoints.

You will work as part of a collaborative team, complying with health and safety standards and contributing to a welcoming environment for diverse guests while benefiting from ongoing training and development opportunities.

Qualifications

• Have a passion for food and/or customer service.
• Enjoy working in a collaborative and inclusive team environment.
• Able to adapt to challenges with a solution‑oriented mindset.
• Previous experience in a similar role in food service is a plus.
• Some knowledge of food safety and sanitation practices.
• Align with BaxterStorey core values.

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner.
• Customer Service – be attentive to guests’ needs throughout their journey and address concerns.
• Teamwork – collaborate with colleagues to keep operations smooth and inclusive.
• Adherence to Regulations – comply with health and safety regulations and site guidelines.
• Cleanliness – maintain kitchen and dining area cleanliness and hygiene.

Skills

Food service

Customer service

Teamwork

Adaptability

Food safety

Job description

BaxterStorey on Wellcome Genome Campus in Cambridgeshire is seeking a General Assistant. The role focuses on delivering friendly food and beverage service, ensuring guests receive attentive care and a seamless experience across all touchpoints.

You will work as part of a collaborative team, complying with health and safety standards and contributing to a welcoming environment for diverse guests while benefiting from ongoing training and development opportunities.