Hospitality Duty Manager — Lead Service & Events

Baxterstorey; Chichester; On-site; GBP 28,000; Full time

Job summary

A prominent hospitality firm in Chichester is seeking a Duty Manager to oversee catering staff and ensure exceptional service quality. The successful candidate will require previous leadership experience in the hospitality industry, along with a passion for food and a commitment to customer satisfaction. Key responsibilities include supervising staff, managing logistics, and maintaining quality standards. This role offers an annual salary of £27,300 along with generous benefits including holiday leave, development training, and employee assistance programs.

Benefits

28 Days holiday inclusive of bank holidays

Birthday additional holiday

3 days volunteering days

3 days grandparent leave

24 week’s enhanced maternity leave

Secondary career leave

Wedding/commitment day leave

Free meals on shift

Bespoke development training

Pension and life insurance

Discounts via Perkbox

Wellbeing hub

Cycle to work scheme

Responsibilities

• Recruit, train, and supervise catering staff to maintain high performance.
• Monitor food quality and service standards to ensure customer satisfaction.
• Coordinate logistics for catering equipment and supplies.
• Address client needs and inquiries professionally.

Skills

Leadership in hospitality

Passion for food and customer service

Supervision and training skills

Delegation skills

Organizational abilities

Attention to detail

Verbal and written communication

Solution-oriented perspective

Job description

A prominent hospitality firm in Chichester is seeking a Duty Manager to oversee catering staff and ensure exceptional service quality. The successful candidate will require previous leadership experience in the hospitality industry, along with a passion for food and a commitment to customer satisfaction. Key responsibilities include supervising staff, managing logistics, and maintaining quality standards. This role offers an annual salary of £27,300 along with generous benefits including holiday leave, development training, and employee assistance programs.