Hospitality Deputy Manager: Lead, Develop & Drive Sales

Zachary Daniels; Norwich; Vor Ort; GBP 36.000 - 48.000; Vollzeit

Zusammenfassung

Zachary Daniels in Norwich is seeking an experienced Deputy Manager to lead a busy hospitality/retail team and deliver outstanding customer service. You will coach and develop colleagues, manage shifts, and ensure high standards of service, food safety and presentation.

You'll work closely with senior kitchen and Front of House teams to drive sales, profitability and operational excellence while maintaining a customer-led environment.

Qualifikationen

• Previous management experience in busy hospitality or retail.
• Ability to lead, coach and develop large teams.
• Strong commercial awareness to drive sales and performance.
• High standards of floor presentation and operational excellence.
• Excellent communication and leadership skills.

Aufgaben

• Oversee day-to-day operations and staffing.
• Manage team rotas and recruitment/training.
• Drive customer satisfaction by resolving issues professionally.
• Support senior management in boosting sales and profitability.
• Ensure food safety, hygiene and service standards.

Kenntnisse

Management experience

Team leadership

Coaching

Commercial awareness

Jobbeschreibung

Zachary Daniels in Norwich is seeking an experienced Deputy Manager to lead a busy hospitality/retail team and deliver outstanding customer service. You will coach and develop colleagues, manage shifts, and ensure high standards of service, food safety and presentation.

You'll work closely with senior kitchen and Front of House teams to drive sales, profitability and operational excellence while maintaining a customer-led environment.