Department Manager: Lead Store Team & Customer Experience

Zachary Daniels; North Norfolk; On-site; GBP 25,000 - 32,000; Full time

Job summary

Zachary Daniels is recruiting for a Department Manager in North Norfolk for a well-established retailer renowned for exceptional customer service and a strong store presence. You will lead from the front, influence merchandising and drive standards to deliver a superb customer journey.

Ideal candidates will have proven leadership in customer-focused retail and a passion for high standards. This role offers career progression within a supportive, customer-centric environment.

Qualifications

• Minimum experience leading large teams in a customer-focused retailer.
• Proven ability to coach, develop and motivate staff.
• Experience in fast-paced multi-product retail is preferred.
• Commitment to delivering exceptional customer service and driving sales.
• Strong communication and leadership capabilities.

Responsibilities

• Lead daily store operations and inspire the team.
• Influence store standards, merchandising and presentation.
• Drive sales performance and achieve commercial targets.
• Coach and develop the team to build a positive culture.
• Create an engaging shopping environment for customers and colleagues.

Skills

Management experience

Leadership

Customer service

Sales drive

Store standards

Communication

Team development

Job description

Zachary Daniels is recruiting for a Department Manager in North Norfolk for a well-established retailer renowned for exceptional customer service and a strong store presence. You will lead from the front, influence merchandising and drive standards to deliver a superb customer journey.

Ideal candidates will have proven leadership in customer-focused retail and a passion for high standards. This role offers career progression within a supportive, customer-centric environment.