Assistant Store Manager | Lead Retail Team & Service

Zachary Daniels; Norwich; On-site; GBP 19,000 - 32,000; Full time

Job summary

Zachary Daniels is seeking an experienced Assistant Store Manager for a lifestyle retailer operating in Norwich. You will partner with Back and Front of House teams to deliver an exceptional guest experience, coaching colleagues and upholding high service standards.

You will drive sales and profitability, oversee daily operations, staffing and training, and manage customer feedback while maintaining strong hygiene and service quality across the store.

Qualifications

• Experience managing busy hospitality or retail teams.
• Ability to lead and coach large teams.
• Commitment to delivering exceptional customer service.

Responsibilities

• Oversee day-to-day operations and staffing.
• Lead, coach and develop colleagues.
• Drive sales, profitability and operational excellence.
• Ensure high standards of service, safety and hygiene.

Skills

Management experience

Team leadership

Customer service excellence

Commercial awareness

Operational excellence

Job description

Zachary Daniels is seeking an experienced Assistant Store Manager for a lifestyle retailer operating in Norwich. You will partner with Back and Front of House teams to deliver an exceptional guest experience, coaching colleagues and upholding high service standards.

You will drive sales and profitability, oversee daily operations, staffing and training, and manage customer feedback while maintaining strong hygiene and service quality across the store.