Hospitality Customer Success Manager – Onboarding & Growth

Candidhospitality; Manchester; On-site; GBP 35,000 - 40,000; Full time

Job summary

Candid Operator is seeking a Customer Success Manager based in Manchester to be the first voice for operators, handling onboarding, troubleshooting matches, and ensuring account health. The role drives successful matches and delivers excellent support in a fast-paced startup environment.

Join a team focused on speed, accuracy, care, and bold challenges to improve matching quality, with a culture of collaboration and growth within the hospitality hiring space.

Responsibilities

• Onboarding new operators
• Match troubleshooting
• Account health checks
• Boosting low-matching roles

Job description

Candid Operator is seeking a Customer Success Manager based in Manchester to be the first voice for operators, handling onboarding, troubleshooting matches, and ensuring account health. The role drives successful matches and delivers excellent support in a fast-paced startup environment.

Join a team focused on speed, accuracy, care, and bold challenges to improve matching quality, with a culture of collaboration and growth within the hospitality hiring space.