Customer Success Manager

Candidhospitality; Manchester; Vor Ort; GBP 35.000 - 40.000; Vollzeit

Zusammenfassung

Candid Operator is seeking a Customer Success Manager based in Manchester to be the first voice for operators, handling onboarding, troubleshooting matches, and ensuring account health. The role drives successful matches and delivers excellent support in a fast-paced startup environment.

Join a team focused on speed, accuracy, care, and bold challenges to improve matching quality, with a culture of collaboration and growth within the hospitality hiring space.

Aufgaben

• Onboarding new operators
• Match troubleshooting
• Account health checks
• Boosting low-matching roles

Jobbeschreibung

Company: Candid Operator

Role: Customer Success Manager

Salary: £35,000 - £40,000

Location: Manchester

Hospo head ready for something new? Or an existing CS Manager who lives and breathes the industry? Read on. You'll be the first voice our operators hear, and first impressions count. Onboarding, match troubleshooting, account health checks, boosting low-matching roles: you'll be over it all. Speedy, accurate, caring and brave enough to challenge. Excellence is our bog standard. It's a startup rocket ride, and we win together!

About Candid Hospitality

Candid is a hiring platform built for hospitality. Instead of applying with a CV and waiting to hear back, you create a profile, set what you’re looking for (role, salary, location) and get matched with jobs that actually fit.

When there’s a match, you chat directly with the hiring team - no long application processes, no getting lost in a pile of CVs. It’s a simpler, more direct way to find a role that suits you.