A dynamic technology firm in Manchester is seeking an enthusiastic Onboarding Associate to join their team. This hybrid role focuses on onboarding restaurants and ensuring their success through analytics and customer engagement. Responsibilities include making outbound calls to restaurant partners, analyzing account data for optimization, and ensuring a smooth onboarding process. Ideal candidates are driven, adaptable, and possess excellent communication skills. The company offers a vibrant workplace, a strong bonus structure, and ample opportunities for career development.
Qualifications
Ability to work as part of a team and individually.
Goal-oriented individuals with a strong work ethic.
Attention to detail and prioritisation skills.
Responsibilities
Onboard restaurant partners from sign up to live status.
Make outbound calls for customer success and onboarding.
Track and ensure quality support within the first 60 days.
Skills
Driven self-starter
Teamwork
Communication skills
Analytical skills
Problem-solving abilities
Job description
A dynamic technology firm in Manchester is seeking an enthusiastic Onboarding Associate to join their team. This hybrid role focuses on onboarding restaurants and ensuring their success through analytics and customer engagement. Responsibilities include making outbound calls to restaurant partners, analyzing account data for optimization, and ensuring a smooth onboarding process. Ideal candidates are driven, adaptable, and possess excellent communication skills. The company offers a vibrant workplace, a strong bonus structure, and ample opportunities for career development.