Hospitality Assistant Manager - Lead Service & Team

Harri; Godalming; Hybrid; GBP 25,000 - 41,000; Full time

Benefits offered by this job

Competitive salary package

48 hour contract

Training and development program

Employee Assistance Program

EarlyPay access

Maternity/Paternity leave

Referral bonus

Staff discounts

Cycle to Work Scheme

Job summary

Heartwood Collection is seeking an Assistant Manager to lead service on the floor across busy pubs and brasseries. You will train staff, oversee bar, host stand, and reception for rooms, and support the General Manager with admin and staffing tasks.

The role requires confident leadership with proven hospitality experience, a passion for guests, and the ability to drive a strong team culture. 48-hour weeks and a competitive package are highlighted in the advert.

Qualifications

• 2-3 years experience as an Assistant Manager in hospitality.
• Confident in running service from the floor and delivering training to team members.
• Ability to oversee bar, host stand, and reception for rooms; supports General Manager with admin and staffing.

Responsibilities

• Lead guest service on the floor and manage the team during shifts.
• Deliver training and support to staff to ensure high guest satisfaction.
• Assist General Manager with admin tasks, staffing and financial aspects of running the site.

Skills

Leadership

Staffing

Training

Branded Ops

Job description

Heartwood Collection is seeking an Assistant Manager to lead service on the floor across busy pubs and brasseries. You will train staff, oversee bar, host stand, and reception for rooms, and support the General Manager with admin and staffing tasks.

The role requires confident leadership with proven hospitality experience, a passion for guests, and the ability to drive a strong team culture. 48-hour weeks and a competitive package are highlighted in the advert.