Hospitality Assistant: Craft Memorable Guest Experiences

Baxterstorey; Holytown; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Training & development

Apprenticeships

Pension

Life insurance

Perkbox discounts

Employee assistance

Cycle to work

Job summary

BaxterStorey is hiring a General Assistant to join our hospitality team in Holytown. You will deliver friendly service, support a collaborative team, and help maintain high standards across dining areas.

We offer ongoing training, apprenticeship opportunities, a pension plan, life insurance, Perkbox discounts, access to employee assistance, and a cycle-to-work scheme, with a strong focus on work-life balance and inclusivity.

Qualifications

• Passion for food and/or customer service.
• Teamwork in a collaborative, inclusive environment.
• Ability to adapt to challenges with a solution-oriented mindset.
• Previous experience in similar food service roles is a plus.
• Some knowledge of food safety practices.

Responsibilities

• Service – serve food and beverages to guests in a friendly, professional manner and address guest needs.
• Customer Service - deliver excellent service along the guest journey, answering questions and resolving issues.
• Teamwork - collaborate with staff to ensure smooth operations and a safe, inclusive environment.
• Adherence to Regulations - comply with health and safety and location-specific catering guidelines.
• Cleanliness - maintain high hygiene standards in kitchens and dining areas.

Skills

Food & customer service

Teamwork & collaboration

Adaptability

Food safety knowledge

Job description

BaxterStorey is hiring a General Assistant to join our hospitality team in Holytown. You will deliver friendly service, support a collaborative team, and help maintain high standards across dining areas.

We offer ongoing training, apprenticeship opportunities, a pension plan, life insurance, Perkbox discounts, access to employee assistance, and a cycle-to-work scheme, with a strong focus on work-life balance and inclusivity.