Hospitality General Assistant — Training, Perks & Growth

BaxterStorey; West of England; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Training & dev

Apprenticeships

Pension & life insurance

Perkbox discounts

EAP

Cycle to work

Job summary

BaxterStorey is seeking a General Assistant to deliver friendly, professional hospitality and service in a collaborative team. You will serve food and beverages, respond to guest needs, and help maintain a clean, safe dining area.

No strict requirements, but a passion for food and customer service and a willingness to learn are valued. We offer training, career development, and an inclusive environment.

Qualifications

• Have a contagious passion for food and/or customer service.
• You draw satisfaction from working within a collaborative and inclusive team environment.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Previous experience in a similar role, especially in the food service industry, is often a plus.
• Some knowledge of food safety and sanitation practices.
• Works according to the BaxterStorey core values.

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Skills

Customer service

Team player

Friendly & professional

Food safety knowledge

Job description

BaxterStorey is seeking a General Assistant to deliver friendly, professional hospitality and service in a collaborative team. You will serve food and beverages, respond to guest needs, and help maintain a clean, safe dining area.

No strict requirements, but a passion for food and customer service and a willingness to learn are valued. We offer training, career development, and an inclusive environment.