Hospitality Assistant

Phoenix Resourcing Services; London, City Of London; On-site; GBP 29,000; Full time

Job summary

An established industry player is looking for a dedicated Hospitality Assistant to join their dynamic team. This role offers a fantastic opportunity to provide top-notch hospitality services in a corporate environment. You will be the first point of contact for visitors, ensuring they receive a warm welcome and excellent customer service. You will manage catering services for meetings and events while maintaining high hygiene and safety standards. If you are enthusiastic and enjoy working in a team-oriented environment, this position is perfect for you. Join a company that values making a positive difference in the lives of its employees and clients.

Qualifications

• Previous experience in corporate hospitality is preferred but not required.
• Strong communication skills are essential for this role.

Responsibilities

• Ensure a warm welcome for all visitors and provide hospitality services.
• Maintain cleanliness and standards in service areas and meeting rooms.

Skills

Interpersonal Skills

Customer Service

Flexibility

Job description

Job Summary: We are seeking a dedicated and enthusiastic Hospitality Assistant to join our clients team who are a Global Leader in Insurance.

The role: Monday to Friday, 40 hours per week. Hours mainly between 7:00 to 18:00, sometimes slightly later depending on events.

Duties:

1. The primary purpose of this role is to ensure a warm and professional welcome for all visitors.
2. You'll also provide top-notch hospitality services for meetings and events within a corporate environment. Your key responsibilities include greeting visitors and making everyone feel welcome and attended to.
3. You'll be responsible for keeping all service areas set up to the required standard. Additionally, you'll handle catering services for breakfast, lunch, and events. You'll ensure that all meeting rooms are up to standard in accordance with meeting room requirements.
4. Providing excellent customer service and maintaining premium standards are essential aspects of this role.
5. You'll work closely with the team to ensure efficient and effective service delivery. A friendly and helpful attitude towards employees and visitors is crucial. Maintaining hospitality areas in a clean and tidy condition, in line with the company’s Hygiene, Health, and Safety policies, is also part of the job.
6. You'll assist with the preparation and serving of all hospitality and beverages, ensuring great customer service at all times. You must follow company hygiene and safety policies and adhere to COSHH, Food Safety, and Health & Safety regulations.

Requirements:

1. Previous experience in a corporate hospitality sector.
2. Strong interpersonal skills with the ability to communicate effectively with both guests and team members.
3. Ability to work flexible hours, including evenings and weekends as required by the business needs.

Experience: Not required
Employment: Full-time
Schedule: Monday to Friday
Salary: £28,500 yearly

About Phoenix Resourcing Services: We pride ourselves on making a real and positive difference to the lives of everyone that we work with. We’ll always put you in touch with our clients and candidates so you can get the inside scoop into what it’s really like to work with us.