Hospitality Assistant

TN United Kingdom; Leeds; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a dedicated team as a Hospitality Assistant in a luxurious care home, where you’ll provide exceptional service to enhance the wellbeing of residents. This full-time role offers the chance to make a real difference in the lives of older people while working in a beautifully designed environment. With a commitment to high standards and a supportive team, you'll thrive in a rewarding atmosphere. Enjoy competitive pay, a range of benefits, and the opportunity for personal and professional development in a respected not-for-profit organization.

Benefits

Pension Scheme

Employee Assistance Programme

Wellbeing Support

Discounts on High Street Brands

Training and Development Opportunities

Flexible Working Options

Mental Health Support

Gym and Fitness Discounts

Qualifications

• No previous experience necessary; full training provided.
• Commitment to high standards of cleanliness and customer service.

Responsibilities

• Serve meals and beverages in a professional manner.
• Ensure dining areas are clean and welcoming.
• Assist with stock rotation and kitchen cleanliness.

Skills

Communication Skills

Team Working

Customer Service

Positive Attitude

Willingness to Learn

Education

Level 2 Food Safety Certificate

Job description

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Hospitality Assistant
The Manor House Roundhay (Anchor) – Leeds LS8
Full-time | Permanent | 40 hours per week (including every other weekend)

About Us
The Manor House Roundhay is part of Anchor, England’s largest not-for-profit provider of care and housing for older people. We pride ourselves on providing exceptional care in beautiful, modern surroundings, where our residents are at the heart of everything we do.

Job Description
We are looking for a Hospitality Assistant to join our friendly and dedicated team. This is a full-time position (40 hours per week) that includes working every other weekend.

In this role, you’ll support the overall wellbeing of our residents by helping to deliver a first-class hospitality service throughout the home.

Key Responsibilities:

• Serving meals, snacks, and beverages in a professional and caring manner
• Supporting with mealtime preparation and clearing
• Ensuring dining and communal areas are clean, tidy, and welcoming
• Providing friendly interaction with residents, encouraging independence and dignity
• Assisting with stock rotation and kitchen cleanliness as required
• Working collaboratively with the care and kitchen teams

What We’re Looking For:

• A positive, approachable attitude with a genuine desire to help others
• Good communication and team working skills
• Willingness to learn – no previous experience necessary (full training provided)
• A commitment to high standards of cleanliness and customer service

Required knowledge & experience:

• Level 2 food safety certificate.
• Health & safety procedures including control of substances harmful to health (COSHH)
• Previous catering experience with knowledge of basic food safety and safe use of knives & kitchen equipment.
• Experience of working with older people
• Competitive pay and holiday allowance
• Pension scheme and life assurance
• Access to training and development opportunities
• Employee assistance programme and wellbeing support
• Discounts on high street brands, supermarket shopping, holidays, and more

Apply Today!
If you're passionate about hospitality and want to make a real difference in the lives of older people, we’d love to hear from you. .

Please note all applicants must already hold the legal right to work in the UK

The Manor House Roundhay is a luxurious 65-bed care home nestled in the heart of Roundhay, Leeds, just a short stroll from the expansive and picturesque Roundhay Park . Opened in 2024, this purpose-built residence offers first-class residential and dementia care in a beautifully designed environment . The home boasts a range of impressive facilities, including a hairdressing and beauty salon, café bar, private dining room, and stunning outdoor sitting areas . Situated in a vibrant yet peaceful neighbourhood with excellent public transport links and local amenities, The Manor House Roundhay provides an ideal setting for both residents and staff, combining natural beauty with easy access to the city centre .

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more
• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.