Hospitality Supervisor Apprentice (Level 3), Leeds

TieTalent; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a forward-thinking organization as a Hospitality Supervisor Apprentice, where you will assist in managing catering operations and enhancing customer experiences. This role offers the chance to develop your skills in a supportive environment, with numerous benefits including generous annual leave and professional development opportunities. If you are passionate about hospitality and eager to make a difference, this apprenticeship is the perfect opportunity to kickstart your career in the catering industry.

Benefits

Generous Annual Leave

Pension Schemes

Memberships & Discounts

Discounted Travel Options

Learning & Development Opportunities

Employee Wellbeing Initiatives

Qualifications

• Knowledge of food hygiene systems and record monitoring.
• Experience in fast-paced environments with supervisory roles.

Responsibilities

• Assist in the efficient operation of catering services.
• Coordinate the team to enhance customer experience.

Skills

Catering Knowledge

Supervisory Experience

Team Coordination

Food Hygiene Knowledge

Cash Handling

Effective Communication

Tools

EPOS Tills

Job description

Job Title: Hospitality Supervisor Apprentice (Level 3)

Salary: Apprenticeship Rates

Closing Date: 2025-05-13

About the Role

What You Will Do

1. Assist the Restaurant & Commercial Events Manager in the efficient operation of the catering service, adhering to service standards and financial regulations.
2. Coordinate the team to meet customer needs in line with business standards, enhancing their experience where appropriate.
3. Assist in training and supervising catering staff and student casuals.
4. Monitor team adherence to processes and procedures according to standards.
5. Maintain a helpful attitude to customers, acquire knowledge of food items, and keep service areas clean and stocked.
6. Support the operation of bars and catering services for events and functions.
7. Use EPOS tills, including cash handling.
8. Ensure food safety compliance and accurate record-keeping of due diligence.

About You

1. Up-to-date knowledge of catering and hospitality.
2. Experience working in fast-paced environments; supervisory experience in bar/catering preferred.
3. Ability to organize and oversee team work.
4. Knowledge of food hygiene systems and record monitoring.
5. Experience using tills and handling cash/credit transactions.
6. Initiative to upsell products and create opportunities.
7. Effective communication skills with team members and customers.

Benefits

Our staff enjoy numerous benefits, including:

• Generous Annual Leave: At least 39 days plus bank holidays for full-time staff; pro-rata for part-time. Specific entitlements vary by role.
• Pension Schemes: Teachers’ Pension Scheme and Local Government Pension Scheme.
• Memberships & Discounts: Access to schemes like TOTUM (formerly NUS card).
• Travel & Commuting: Discounted travel options via Metro card, Northern Rail, First Bus, Arriva Bus, and Cycle to Work schemes.
• Learning & Development: Staff development days and training opportunities.
• Wellbeing & Flexible Working: Employee wellbeing initiatives and adaptable working arrangements depending on role.

About Us

Luminate Education Group is dedicated to transforming lives through education and training across Yorkshire. We offer diverse career opportunities across various support functions and are committed to professional development and lifelong learning. Join us to grow and make a difference for our students, staff, and stakeholders.

Safeguarding

We prioritize safeguarding and welfare, adhering to statutory guidance and conducting thorough pre-employment checks, including DBS and references. It is a criminal offense to apply if barred from regulated activities related to children.

Equality, Diversity, and Inclusion

We value diversity and strive for an inclusive environment where everyone can achieve their full potential. We celebrate different backgrounds and experiences, ensuring all contributions are valued and opportunities are accessible to all.