Hospitality Assistant

TN United Kingdom; Bracknell; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player seeks a Hospitality Assistant to join their dynamic Catering team. This role offers an exciting opportunity to uphold high standards in service, presentation, and food hygiene while working in a busy environment. You will be responsible for food preparation, stock management, and providing excellent customer service. With a commitment to sustainability and health, you will ensure compliance with catering policies and contribute to a positive dining experience. Enjoy a full-time role with a good work-life balance, generous holiday, and various perks that enhance your employment experience.

Benefits

22 days holiday plus public and bank holidays

Flexible working

Parental leave policies

Defined contribution pension scheme

Partnership store and online discounts

Cycle to work scheme

Opportunity to explore exclusive hotels

Qualifications

• Passion for food service and motivated to meet sales and cost targets.
• Willingness to undertake Food Safety Level 2 training.

Responsibilities

• Receive and distribute food stock as required.
• Provide excellent customer service and promote products.
• Manage waste, recycling, and cleaning tasks in the kitchen.

Skills

Food Safety Level 2

Operational experience in PDRs, canteens, or hospitality

Ability to use initiative effectively

Job description

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Hours: 7:00am-14:30pm, Monday to Friday. Based at Taylor House and West Warehouse.

Job Requirements

We are seeking a Hospitality Assistant to join the John Lewis Partnership team.

This role involves working within a busy Catering team to uphold high standards in service, presentation, operation, and food hygiene.

The ideal candidate will have a passion for food service and be motivated to meet sales and cost targets.

Key Responsibilities Including but not limited to

• Receive and distribute food stock as required.
• Lift and carry food products safely.
• Manage stock rotation and storage.
• Dispose of waste responsibly, considering health, safety, and environmental impacts.
• Assist in basic food preparation.
• Manage waste, recycling, and cleaning tasks in the kitchen.
• Wash pots, pans, and utensils.
• Support chefs in maintaining cleanliness and organization.
• Provide excellent customer service and promote products.
• Act as a brand ambassador by delivering outstanding customer experiences.
• Monitor and reduce wastage through proper ordering and record keeping.
• Ensure counters and coffee stations are replenished and presented well.
• Address customer queries and complaints promptly.
• Comply with catering policies, legislation, and health and safety regulations.
• Maintain accurate due diligence checks and records.
• Ensure vending machines are replenished and functioning properly.
• Maintain food safety standards.

Essential Skills Needed

• Food Safety Level 2 (or willingness to undertake training)
• Operational experience in PDRs, canteens, or hospitality
• Ability to use initiative effectively

Desirable Skills

• Food Safety Level 3

Benefits of the Partnership and the Role

• Full-time employment with 22 days holiday plus public and bank holidays
• Good work-life balance, flexible working, and parental leave policies
• Defined contribution pension scheme with employer matching
• Partnership store and online discounts after probation
• Cycle to work scheme
• Opportunity to explore exclusive hotels after three months
• Additional benefits detailed on our website

Next Steps

• Complete the application form, including CV upload and questions. Refresh the page after each task.
• Successful candidates may be invited to a first-stage interview.
• Support for adjustments during recruitment is available; inform us if needed.
• We recommend applying early as vacancies may close early if high volume of applications is received.

Internal reference: #LI-JLPWTR, #LI-HYBRID, #LI-HEADOFFICE

Pay: £11.75/hour

Scheduled weekly hours: 37.5