Hospitality Assistant

TN United Kingdom; Chigwell; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Hospitality Assistant, where you will provide exceptional service in a luxurious setting. Your role involves assisting with meal service, maintaining a welcoming environment, and supporting a dedicated team. This exciting opportunity offers a chance to make a real difference in residents' lives while enjoying benefits like free meals and increased annual leave. If you are passionate about hospitality and making people feel at home, this role is perfect for you!

Benefits

One free meal per shift

Increased annual leave entitlement

Cycle to Work scheme

Extra day off for milestone birthdays

Company sick pay

Referral scheme

Recognition and staff appreciation initiatives

Qualifications

• Experience in a similar role within a luxurious setting.
• Positive attitude and commitment to quality service.

Responsibilities

• Assisting with meal service in resident rooms or dining areas.
• Refilling water/drink jugs regularly.
• Maintaining temperature records of fridges and service stations.

Skills

Customer-facing experience

Relationship-building skills

Reliability

Punctuality

Professionalism

Ability to build trust

Job description

Job Title: Hospitality Assistant

Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve:

1. Assisting with meal service,
2. Keeping water jugs filled,
3. Setting up and clearing tables,
4. Maintaining temperature records,
5. Stocking the bistro,
6. Attending to residents' non-care related needs.

If you have a passion for hospitality and making people feel at home, we want to hear from you! Apply now for this exciting opportunity.

Rewards & Benefits

• One free meal per shift for all team members.
• Increased annual leave entitlement, with extra days after 3 years of service.
• Cycle to Work scheme to save on commuting costs and improve health.
• Extra day off for milestone birthdays.
• Company sick pay beyond statutory entitlement (subject to length of service).
• Referral scheme for successful referrals to permanent roles (T&Cs apply).
• Recognition and staff appreciation initiatives.

Location

Lambwood Heights, 244 Lambourne Rd, Chigwell IG7 6HX

Hours & Pay

Hours: 0 hours per week

Pay: £12.60 per hour

Contract & Shift

Contract: BANK, Temporary

Shift: Days

What You Need to Succeed

Our Hospitality Assistants support our care teams to provide exceptional hospitality services, supporting the Head Chef, Reception Teams, Housekeeping, and Lifestyles Team. Good people skills and previous experience in hospitality are essential, especially with an affinity for care.

Key Responsibilities

• Assisting with meal service in resident rooms or dining areas.
• Refilling water/drink jugs regularly.
• Setting up and clearing tables before and after lunch.
• Maintaining temperature records of fridges and service stations.
• Maintaining a fully stocked Bistro with a professional offering.
• Attending to residents' non-care needs, like opening/closing curtains or changing TV channels.

Qualifications & Personal Attributes

• Experience in a similar role within a luxurious setting.
• Positive attitude and commitment to quality service.
• Customer-facing experience and relationship-building skills.
• Reliability, punctuality, and professionalism.
• Understanding of sensitivities within a care home environment.
• Ability to build trust and demonstrate awareness of individual differences.
• Motivated, enthusiastic, and team-oriented.
• Willingness to grow and learn new skills.
• Calm and approachable under pressure.

Our Mission

To provide exceptional homes where everyone is part of our Family, guided by values of Family, Integrity, Respect, Excellence, and Sustainability.

Apply now and start making a difference today!