Hospital Ward Catering Lead — Flexible Hours

Sodexo; Hemel Hempstead; In loco; GBP 15.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mental health resources

Employee Assistance Programme (fin/lo)

Free health & wellbeing app

Discounts on high street brands

Salary finance tools

Retirement savings plan and life insur

Full training and protective uniform

Learning and development opportunities

Cycle to Work scheme

Flexible working

Competitive pay

Descrizione del lavoro

Sodexo, at Nuffield Health Bristol Hospital, seeks a Ward Catering Supervisor to lead daily ward catering, ensuring high-quality patient, staff and visitor service. You will motivate a team, manage rotas, and supervise meal service with attention to dietary needs and allergen control.

The role requires strong leadership, organisation and communication, with a focus on safety, records accuracy and timely service in a fast-paced hospital setting.

Competenze

• Experience in a supervisory role within healthcare, hospitality, catering or a similar customer-focused environment.
• A genuine commitment to providing excellent service and creating a positive experience for patients, visitors and colleagues.
• Good knowledge of food safety, health and safety, infection prevention and control, and allergen management.

Mansioni

• Lead and support the day-to-day ward catering service, ensuring patients, visitors and colleagues receive a safe, high-quality and welcoming experience.
• Supervise and motivate ward catering teams, allocating duties, supporting rotas and ensuring everyone works to the required standards.
• Oversee the preparation, presentation and service of meals and beverages, including supporting patients with dietary requirements and allergen management.
• Monitor standards across ward catering and related service areas, carrying out checks and taking action where improvements are needed.
• Maintain accurate food safety, temperature, stock, wastage and service records, using systems to support effective reporting.
• Work closely with hospital management and other teams to resolve issues, respond to requests and ensure services are delivered safely, efficiently and on time.
• Provide administrative support while Business Manager is out of office
• Support a positive customer-focused culture by handling feedback professionally, promoting excellent service and helping the team deliver a consistently high standard of care

Conoscenze

Supervisory experience

Customer service

Communication skills

Team leadership

Strumenti

Ordering systems

Reporting systems

Descrizione del lavoro

Sodexo, at Nuffield Health Bristol Hospital, seeks a Ward Catering Supervisor to lead daily ward catering, ensuring high-quality patient, staff and visitor service. You will motivate a team, manage rotas, and supervise meal service with attention to dietary needs and allergen control.

The role requires strong leadership, organisation and communication, with a focus on safety, records accuracy and timely service in a fast-paced hospital setting.