Hospital Switchboard Operator - 24/7 Flexible Shifts

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; On-site; GBP 23,000 - 28,000; Part time

Job summary

Milton Keynes University Hospital NHS Foundation Trust is seeking a Switchboard Operator to join the Telecommunications team. The role involves directing calls, distributing information across the trust, and responding to emergencies and alarms with professionalism.

The post is part-time (31.5 hours/week) with varied shifts to cover 24/7, 365 days, and offers flexible working options. It requires strong communication and customer service skills and readiness for weekend and night rotations.

Qualifications

• Good communication skills and customer service experience, ideally in an NHS environment.

Responsibilities

• Direct calls and manage communications across the Hospital Trust, following procedures in emergencies/alarms.
• Provide courteous, fast lines of communication to staff and the public, using initiative to meet user needs.

Skills

Communication skills

Customer service experience

Job description

Milton Keynes University Hospital NHS Foundation Trust is seeking a Switchboard Operator to join the Telecommunications team. The role involves directing calls, distributing information across the trust, and responding to emergencies and alarms with professionalism.

The post is part-time (31.5 hours/week) with varied shifts to cover 24/7, 365 days, and offers flexible working options. It requires strong communication and customer service skills and readiness for weekend and night rotations.