Hospital Receptionist & Patient Concierge

HI HUB; United Kingdom; Remote; GBP 18,000 - 24,000; Full time

Job summary

The Spire Cambridge Lea Hospital in Impington is seeking a receptionist to be the first point of contact for patients and visitors. You will register and direct patients, consultants and hospital teams in a warm, professional and caring manner, ensuring accurate collection of patient and credit card information.

Role involves compliance with NHS forms and processes and handling inpatient/outpatient charges as part of routine hospital administration.

Qualifications

• Welcoming, registering, including the accurate collection of credit card details and patient information.
• Compliance with NHS forms and processes.

Responsibilities

• Register and direct patients, consultants and hospital teams as required.
• Direct patients and visitors to the appropriate areas of the hospital while maintaining a warm, professional and caring manner.
• Process inpatient/outpatient charges and assist with related administrative duties.

Skills

Reception duties

Customer service

Cash handling

NHS forms compliance

Job description

The Spire Cambridge Lea Hospital in Impington is seeking a receptionist to be the first point of contact for patients and visitors. You will register and direct patients, consultants and hospital teams in a warm, professional and caring manner, ensuring accurate collection of patient and credit card information.

Role involves compliance with NHS forms and processes and handling inpatient/outpatient charges as part of routine hospital administration.