Healthcare Receptionist - Patient Concierge & Admin Support

Nimbuscare Ltd; York and North Yorkshire; On-site; GBP 12,000 - 17,000; Part time

Job summary

Nimbuscare Ltd. is seeking a friendly Receptionist to provide a professional reception and admin support service across the Acomb Garth Community Health Care Centre, Askham Bar Community Centre and Gateway 1 Head Office.

You will help ensure a positive patient experience and join a wider team on a bank, no sponsorship basis. Key duties include handling reception, booking, data entry, filing, payroll support and monthly reporting, with involvement in meetings and escalation of issues as needed.

Qualifications

• Good written and verbal communication skills.
• Able to work well under pressure and in a team.
• Empathetic and able to listen to patients and colleagues.
• Willing and hard working with a pro active approach.
• GCSE Maths and English (Level 2) or equivalent.

Responsibilities

• Provide a reception service for the centres and head office.
• Interact with patients, clinicians and staff; re-book appointments as needed.
• Data entry, data allocation and recording information accurately.
• Filing and retrieving paperwork manually and electronically.
• Attend meetings and communicate information to stakeholders as required.
• Escalate issues to Estates and Facilities Manager if needed.
• Provide administrative cover during holidays or sickness.
• Assist with payroll support and monthly reporting submissions.
• Support rota fill and clinical staffing where appropriate.

Skills

Good written and verbal communication

Teamwork

Ability to work under pressure

Listening and empathy

Hard working

Education

GCSE Maths and English (Level 2)

Tools

SystmOne

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nimbuscare Ltd. is seeking a friendly Receptionist to provide a professional reception and admin support service across the Acomb Garth Community Health Care Centre, Askham Bar Community Centre and Gateway 1 Head Office.

You will help ensure a positive patient experience and join a wider team on a bank, no sponsorship basis. Key duties include handling reception, booking, data entry, filing, payroll support and monthly reporting, with involvement in meetings and escalation of issues as needed.