Hospice Retail Warehouse Leader

networx Recruitment; Hassocks; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

27 days holiday

Enhanced maternity/adoption pay

Bi-yearly occupational health clinics

20% discount in our charity shops

Job summary

St Peter & St James Hospice in Mid-Sussex is seeking a Retail Warehouse Manager to lead the Distribution Centre, maximise charity income and support patient care through inclusive, values-led leadership.

You’ll supervise staff and volunteers, ensure safe, efficient operations, optimise stock flow with Gift Aid, and collaborate with Retail, Area and Online teams to improve performance.

This is a purpose-driven role with a compassionate team and a visible daily impact in a community-focused hospice.

Qualifications

• Experience supervising and motivating people with an inclusive leadership style.
• Excellent organisational, communication and customer service skills.
• Sound understanding of Health & Safety and safe systems of work.
• Good IT skills, including Microsoft Office and databases.
• Comfortable in a fast-paced, operational environment with competing priorities.

Responsibilities

• Lead the safe, efficient day-to-day operation of the Distribution Centre.
• Maximise retail income by embedding strong Gift Aid processes and identifying high-value stock.
• Lead, support and develop a mixed team of staff and volunteers through inclusive, values-led leadership.
• Maintain high standards of health & safety, compliance and housekeeping across all warehouse activities.
• Work closely with Retail, Area and Online teams to optimise stock flow and operational performance.
• Monitor performance, manage costs and identify opportunities for continuous improvement.

Skills

Inclusive leadership

Organisational skills

Communication skills

IT skills

Health & Safety knowledge

Tools

Microsoft Office

Databases

Job description

St Peter & St James Hospice in Mid-Sussex is seeking a Retail Warehouse Manager to lead the Distribution Centre, maximise charity income and support patient care through inclusive, values-led leadership.

You’ll supervise staff and volunteers, ensure safe, efficient operations, optimise stock flow with Gift Aid, and collaborate with Retail, Area and Online teams to improve performance.

This is a purpose-driven role with a compassionate team and a visible daily impact in a community-focused hospice.