Hospice Admin Coordinator (15h/wk Tue & Wed)

Rowcroft Hospice; Torquay; On-site; GBP 9,500 - 15,000; Part time

Job summary

Rowcroft Hospice in Torquay is seeking a Team Support Assistant to join the Clinical Services Coordination Team for 15 hours per week (Tuesday and Wednesday). This role provides friendly, efficient administrative support to our Medical Team, Community and Hospice at Home services.

You'll welcome patients and visitors, coordinate information, support referrals, maintain accurate records and help our clinical teams stay organized so patients and families have an excellent experience.

Qualifications

• Experience of working effectively within an administration team.
• Excellent communication and interpersonal skills.
• Strong organisation and time-management skills, with the ability to prioritise competing demands.
• A high level of accuracy and attention to detail.
• Confidence handling sensitive information with discretion and confidentiality.
• The ability to remain calm and professional when working under pressure or in distressing situations.
• Experience using databases and patient care record systems.
• A positive, solution-focused approach and a willingness to take responsibility and use your initiative.
• Knowledge of medical terminology, previous healthcare experience and experience working with volunteers would be advantageous.

Responsibilities

• Welcoming patients and visitors and coordinating information.
• Supporting referrals, maintaining accurate records and helping clinical teams stay organised.
• Providing friendly, efficient administrative support to our Medical Team, Community and Hospice at Home services.
• Supporting the Inpatient Unit as needed during our seven-day service.

Skills

Administration

Communication

Time management

Attention to detail

Confidentiality

Under pressure

Databases

Initiative

Tools

Databases

Patient care records system

Job description

Rowcroft Hospice in Torquay is seeking a Team Support Assistant to join the Clinical Services Coordination Team for 15 hours per week (Tuesday and Wednesday). This role provides friendly, efficient administrative support to our Medical Team, Community and Hospice at Home services.

You'll welcome patients and visitors, coordinate information, support referrals, maintain accurate records and help our clinical teams stay organized so patients and families have an excellent experience.