Care-Coordinator Palliative Care Support Hub

The Rowans Hospice; Waterlooville; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

NHS pension

Continuous service recognised

Health & wellbeing programme

Employee Assistance Programme

Free parking

DSE equipment & uniforms provided

Generous holiday allowance

Career development opportunities

Blue Light Card membership

Job summary

The Rowans Hospice in Waterlooville, England, is seeking a Care Coordinator for the Palliative Care Support Hub (PCSH) to coordinate referrals and support the Hub Clinician, ensuring timely, compassionate, and well-coordinated palliative care.

Based at Rowans Hospice, Purbrook, the role offers flexible hours including shifts like 16:00-20:00; we welcome a range of working patterns and are happy to discuss suitable arrangements.

Responsibilities

• To act as a first point of contact for individuals, families, and professionals accessing the Palliative Care Hub.
• To coordinate referrals, support triage of information, and support safe, effective care pathways.
• To provide high-quality information, signposting, and emotional support within the boundaries of the role.
• To ensure accurate documentation, data quality, and compliance with governance standards.
• To support the Hub Clinician in managing workflow, risk, and communication across services.
• To contribute to a collaborative, values-driven team culture.

Job description

About Us

Rowans Hospice is a charity that provides free care and support to adults and their families living in the Portsmouth and South-East Hampshire region who have a life-limiting illness. Established in 1994, our income is generated by ongoing support of the local community, donations, legacies, fundraising and through our retail shops.

The Role

The Care Coordinator Palliative Care Support Hub (PCSH) will work within the Palliative Care Hub provided by Rowans Hospice and Hampshire & Isle of Wight NHS Trust Team. The role is professionally supported by the Hub Clinical Lead and operationally accountable to the Clinical Director. The role is based at Rowans Hospice, Purbrook. The Care Coordinator PCSH will play a key role in coordinating referrals, supporting the Hub Clinician, and ensuring individuals and families receive timely, compassionate, and well-coordinated palliative care. This is a developing service with the ambition to provide an 08:00-20:00 offer, Monday to Sunday. We welcome applications from candidates interested in a range of working patterns, including shorter late shifts such as 16:00-20:00, and are happy to discuss flexible hours.

Key Responsibilities

• To act as a first point of contact for individuals, families, and professionals accessing the Palliative Care Hub.
• To coordinate referrals, support triage of information, and support safe, effective care pathways.
• To provide high-quality information, signposting, and emotional support within the boundaries of the role.
• To ensure accurate documentation, data quality, and compliance with governance standards.
• To support the Hub Clinician in managing workflow, risk, and communication across services.
• To contribute to a collaborative, values-driven team culture.

What we Offer

• Company pension (NHS pension retained if transferring from NHS)
• Continuous service recognised if transferring from NHS
• Health & wellbeing programme
• Employee Assistance Programme
• Free parking
• DSE equipment & uniforms provided
• Generous holiday allowance
• Career development opportunities
• Blue Light Card membership

Rowans Hospice is committed to equal opportunities and inclusion in the workplace, welcoming applications from all backgrounds.

For further information please review the Job Description.

Rowans Hospice is committed to ensuring the safety and welfare of all children and vulnerable adults needing our care and support. Subsequently, our recruitment process is thorough, ensuring a consistent and detailed approach to gather information from and about candidates so that all persons appointed are suitable to work with children and vulnerable adults.

Closing date: 12 June 2026

First Stage Interview date: to be confirmed