Home Installation & Delivery Specialist

John Lewis & Partners; England; On-site; GBP 26,000 - 36,000; Full time

Job summary

John Lewis & Partners in the United Kingdom is seeking an Installation Specialist to join a two-person delivery crew. You will install products in customers' homes and demonstrate how they work, while driving a 3.5-tonne vehicle.

You will load deliveries, maintain safety, and provide excellent customer service. DBS checks may be required; flexible working options may be available to support work-life balance.

Qualifications

• Previous installation experience required; training provided via installer accreditation.
• UK B-category manual driving licence with up to 6 penalty points.
• Experience in a customer-facing role is essential.
• Strong verbal communication skills, both over the phone and in person.
• Good understanding of technology and how devices work.

Responsibilities

• Being an ambassador for the John Lewis brand with excellent customer service.
• Load up the lorry with deliveries and work with the warehouse team.
• Respect customer homes and handle unexpected situations to find the best solution.
• Install products efficiently and demonstrate how they work after installation.
• Keep up to date with new products and technologies to stay at peak performance.
• Maintain a safe working environment.

Skills

Installation experience

UK driving licence

Customer-facing

Verbal communication

Technology understanding

Job description

John Lewis & Partners in the United Kingdom is seeking an Installation Specialist to join a two-person delivery crew. You will install products in customers' homes and demonstrate how they work, while driving a 3.5-tonne vehicle.

You will load deliveries, maintain safety, and provide excellent customer service. DBS checks may be required; flexible working options may be available to support work-life balance.