Home Improvement Advisor — Help Customers Create Dream Spots

B&Q plc; Thurrock; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Award-winning pension

ShareSave

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Job summary

B&Q plc in Thurrock is seeking a Customer Advisor to help customers with home improvement projects, provide friendly advice, manage stock, and keep displays attractive. The role focuses on great service and teamwork, with training in paint-mixing and timber as needed.

You will work a rota including weekends and bank holidays, enjoy a competitive salary and a range of benefits such as an award-winning pension, ShareSave, generous holiday, discounts and wellbeing support.

Qualifications

• Customer-focused and friendly approach to helping shoppers.
• Able to assist with product questions and stock availability.
• Reliable team player willing to work weekends/bank holidays.

Responsibilities

• Assist customers with purchases and product advice.
• Maintain stock levels and ensure shelves are well-displayed.
• Set up and refresh in-store displays to promote products.
• Support colleagues to deliver great store experience.

Skills

Customer service

Teamwork

Flexibility

Retail knowledge

Job description

B&Q plc in Thurrock is seeking a Customer Advisor to help customers with home improvement projects, provide friendly advice, manage stock, and keep displays attractive. The role focuses on great service and teamwork, with training in paint-mixing and timber as needed.

You will work a rota including weekends and bank holidays, enjoy a competitive salary and a range of benefits such as an award-winning pension, ShareSave, generous holiday, discounts and wellbeing support.