Customer Advisor

B&Q

Barnstaple

On-site

GBP 14,445 - 20,573

Part time

14 days+

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Benefits offered by this job

Pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

A leading home improvement retailer in Barnstaple is seeking a Customer Advisor to assist customers with their home improvement projects. This part-time role requires friendly individuals who enjoy helping others and can work flexible hours including weekends. Responsibilities include managing stock, maintaining excellent store appearance, and ensuring great customer service. Benefits include a competitive salary, generous breaks, and various employee perks.

Qualifications

Friendly and outgoing personality.
Passionate about home improvement.
Enjoys helping others and working with technology.

Responsibilities

Guide customers on home improvement projects.
Manage stock and set up displays.
Ensure store appearance is excellent.

Skills

Customer service

Team collaboration

Flexibility

Home improvement knowledge

Job description

Customer Advisor

Location: B&Q Barnstaple, United Kingdom

Shifts available Monday - Sunday, 7.00am - 10.00pm.

Contract type: 3 Month Fixed Term, Part‑time – 30 hours per week.

Notional hourly rate: £12.71.

Overview

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What’s the job?

You will become an expert advisor, guiding customers on their home improvement projects. Responsibilities include sales, managing stock, setting up displays, ensuring the store’s appearance is excellent and, optionally, training in paint‑mixing and cutting timber. Great customer service will be your main goal.

What we need

Friendly and outgoing, with a passion for home improvement. Enjoy helping others, working with new technology, collaborating within a team and being flexible to work on a rota that includes weekends, evenings and bank holidays.

What’s in it for you

We value diversity and inclusion, offering access to networks that represent our colleagues and allies. Benefits include a competitive salary, pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, generous breaks and more.

To support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

Seniority Level