Customer Advisor - NI

B&Q Limited; Lisburn; On-site; GBP 10,000 - 12,000; Part time

Job summary

B&Q Sprucefield 1318 in Lisburn is seeking a part-time Customer Advisor - Décor to support customers with home improvement ideas and product recommendations. You will help manage stock, set up displays, and ensure the store looks inviting for shoppers, with training opportunities in paint-mixing and timber cutting.

Shifts include Saturdays and Sundays, 7:00am–9:00pm, with a £13.10 per hour rate. This role suits someone who loves helping others and thrives in a team environment.

Qualifications

• Friendly and outgoing, enjoys helping others.
• Team player with ability to work a rota including weekends.

Responsibilities

• Provide expert customer advice on home improvement.
• Assist with stock management and setting up displays.
• Participate in training in paint-mixing and timber cutting.

Job description

Overview

Customer Advisor - Décor

Part Time - 15 hours per week

Shifts available Saturday - Sunday, 7.00am - 9.00pm

UK Notional hourly rate £13.10 per hour

B&Q Sprucefield 1318

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint‑mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you’re. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity at the heart of our business.

We also recognise that wellness means different things to it, and we want to help colleagues be at best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, *6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we’ll consider your application in line with our Disability Confident commitments.

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