Home Care Scheduler & Coordinator

Pin Point Healthcare; London Borough of Harrow; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Office environment

Full training and ongoing professional

Career progression opportunities

Rewarding role

Job summary

Pin Point Healthcare in Harrow is seeking a proactive Care Coordinator to join a busy domiciliary care team. You will coordinate care schedules, support Care Assistants and ensure customers receive safe, reliable in-home care.

You will plan rotas, manage visits based on staff availability and customer needs, and maintain accurate records. Strong organisation, communication and IT skills are essential; a full UK driving licence and access to a vehicle are required.

Qualifications

• Excellent organisational and communication skills.
• Ability to multitask and work under pressure.
• Strong IT skills and attention to detail.
• Proactive, reliable and problem-solving approach.
• Full UK driving licence and access to a vehicle.
• Knowledge of local roads and travel routes.
• Previous care coordination or domiciliary care experience is desirable.
• Understanding of CQC standards and safeguarding is advantageous.

Responsibilities

• Plan and manage Care Assistant rotas and schedules.
• Allocate care visits based on staff availability, skills and customer needs.
• Respond to sickness, absences and emergency scheduling changes.
• Coordinate new care packages and customer referrals.
• Communicate with Care Assistants, customers, families and healthcare professionals.
• Maintain accurate electronic records and care schedules.
• Promote continuity of care and resolve scheduling issues.
• Participate in the out-of-hours on-call rota when required.

Skills

Organisational skills

Communication skills

Multitasking

IT skills

Proactive

Driving licence

Knowledge of local roads

Job description

Pin Point Healthcare in Harrow is seeking a proactive Care Coordinator to join a busy domiciliary care team. You will coordinate care schedules, support Care Assistants and ensure customers receive safe, reliable in-home care.

You will plan rotas, manage visits based on staff availability and customer needs, and maintain accurate records. Strong organisation, communication and IT skills are essential; a full UK driving licence and access to a vehicle are required.