Home Care Operations Coordinator

Cera Care; Capel-y-graig; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Programme

Mobile phone and other required tech

Company pension scheme

25 days holiday entitlement + bank hol

Paid DBS

SCW (Wales) registration fee paid by员工

Mileage Allowance

Service and recognition rewards

Job summary

Cera is seeking a Care Coordinator in Wales to join our domiciliary care team. You will schedule care visits, support care staff, and maintain strong communication with clients and families to ensure high-quality care at home.

Ideal candidates will have experience in domiciliary care coordination, excellent organisational and interpersonal skills, and a calm approach under pressure. You must be a driver with a vehicle to access service users across the region.

Qualifications

• Strong organisational and time management skills.
• Excellent communication and people skills.
• Confident using scheduling and care management software.
• Calm under pressure and able to manage competing priorities.
• Knowledge of CQC regulations and care standards.
• A compassionate and professional approach.

Responsibilities

• Schedule care visits efficiently to meet service user needs.
• Support care staff with day-to-day coordination and rota management.
• Maintain strong communication with clients and families.

Skills

Organisational skills

Time management

Communication

People skills

Scheduling software

Care management software

Calm under pressure

Prioritisation

Knowledge of CQC regulations

Compassionate approach

Driver with vehicle

Tools

Care management software

Scheduling software

Job description

Cera is seeking a Care Coordinator in Wales to join our domiciliary care team. You will schedule care visits, support care staff, and maintain strong communication with clients and families to ensure high-quality care at home.

Ideal candidates will have experience in domiciliary care coordination, excellent organisational and interpersonal skills, and a calm approach under pressure. You must be a driver with a vehicle to access service users across the region.