Care Home Administrator

Keane Premier Support Services South Lanarkshire; Cambuslang; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Early access to earnings

Health Assured EAP

Counselling sessions

Wisdom app benefits

High street discounts

Mortgage consultation

Induction with paid shadowing

Holiday entitlement

Career progression

Job summary

Keane Premier Support Services South Lanarkshire is seeking a Care Home Administrator to support the Home Manager with daily tasks, data entry, and staff coordination, ensuring resident records are accurate and confidential.

You will join a caring team that prioritises wellbeing, with comprehensive induction, paid shadowing, and ongoing training, plus benefits including health support and career progression.

Qualifications

• One year of experience in a similar position.
• Experience using Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Good interpersonal skills.
• Well organised and ability to multi-task.
• Excellent customer service skills.

Responsibilities

• Support the Home Manager with daily tasks such as data entry, data collection, financial administration, staff rota coordination, and distributing reports and memos.
• Act as a point of contact for staff, residents, families, and external agencies.
• Answer telephone calls, emails, and face-to-face enquiries in a professional and friendly manner.
• Maintain up-to-date and accurate resident records, admissions/discharges, and personal information.
• Maintain accurate staff records.
• Produce agendas, take minutes of meetings, and keep records of meetings.

Skills

Communication skills

Interpersonal skills

Organization

Customer service

Tools

Microsoft Office

Job description

Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post.

As a Care Home Administrator, you will play a vital role in the efficient and smooth management of our care home.

You will have the satisfaction of working with, and being supported by an enthusiastic and caring team that prioritises the wellbeing of residents and all team members.

At Keane, we believe in taking care of the people who care for others. Here’s what we offer to support your wellbeing and development:

• Early access to a portion of your earnings withStream
• Health Assured Employee Assistance Programme, with 24/7 support via the Wisdom app and helpline– access health checks, wellbeing tools, legal advice, and much more.
• Free confidential counselling sessions – up to 6 Structured counselling sessions via phone, online or face-to-face.
• Bright Exchange, available through the Wisdom app – unlock exclusive deals and discounts on a wide range of products and services.
• Exclusive high street discounts through the Blue Light Card.
• Free mortgage consultation with McCuster Mortgage Solutions.
• Comprehensive induction and ongoing training to support your confidence and success – including paid shadowing and training to help you feel ready and supported from day one.
• 28 days’ holiday (pro rata) – so you can rest and recharge.
• Clear opportunities to grow, with real career progression routes to help you reach your full potential.

Benefits are non-contractual and may be amended or withdrawn at any time.

Main Responsibilities

• Supporting the Home Manager with daily tasks such as data entry, data collection, financial administration, staff rota coordination, and distributing reports and memos.
• Acting as a point of contact for staff, residents, families, and external agencies.
• Answering telephone calls, emails, and face-to-face enquiries in a professional and friendly manner.
• Maintaining up-to-date and accurate resident records. Including admissions and discharges and personal information.
• Maintaining accurate staff records.
• Producing agendas, taking minutes of meetings, and keeping accurate records of meetings where required.
• Ensuring confidentiality regarding issues concerning residents.
• Monitor and order necessary supplies and maintain inventory records.
• Performing other reasonable duties as agreed with Home Manager.

Skills & Experience

• One year of experience in a similar position.
• Experience using Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Good interpersonal skills.
• Well organised and ability to multi-task.
• Excellent customer service skills.

*This position requires a PVG and two references*