Care Home Administrator

Keane Premier Support Services South Lanarkshire; Glasgow; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Early access to earnings with Stream

Health Assured Employee Assistance

Free confidential counselling sessions

Bright Exchange

Exclusive high street discounts

Free mortgage consultation

Comprehensive induction and ongoing培训

28 days' holiday (pro rata)

Clear opportunities to grow

Job summary

Keane Premier Support Services South Lanarkshire is seeking a Care Home Administrator to support the Home Manager with daily administrative tasks, data entry, and records management. You will be the first point of contact for residents, families and external agencies, handling calls, emails and enquiries with professionalism.

The role requires one year of relevant experience, strong MS Office skills, and excellent communication.

Qualifications

• One year of experience in a similar position.
• Experience using Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Good interpersonal skills.
• Well organised and ability to multi-task.
• Excellent customer service skills.

Responsibilities

• Supporting the Home Manager with daily tasks such as data entry, data collection, financial administration, staff rota coordination, and distributing reports.
• Acting as a point of contact for staff, residents, families, and external agencies.
• Answering telephone calls, emails, and face-to-face enquiries in a professional and friendly manner.
• Maintaining up-to-date and accurate resident records, admissions and discharges and personal information.
• Maintaining accurate staff records and producing meeting agendas/minutes.

Skills

Communication skills

Interpersonal skills

Multitasking

Organised

Tools

Microsoft Office

Job description

Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post.

As a Care Home Administrator, you will play a vital role in the efficient and smooth management of our care home.

You will have the satisfaction of working with, and being supported by an enthusiastic and caring team that prioritises the wellbeing of residents and all team members.

At Keane, we believe in taking care of the people who care for others. Here's what we offer to support your wellbeing and development:

• Early access to a portion of your earnings withStream
• Health Assured Employee Assistance Programme, with 24/7 support via the Wisdom app and helpline - access health checks, wellbeing tools, legal advice, and much more.
• Free confidential counselling sessions - up to 6 Structured counselling sessions via phone, online or face-to-face.
• Bright Exchange, available through the Wisdom app - unlock exclusive deals and discounts on a wide range of products and services.
• Exclusive high street discounts through the Blue Light Card.
• Free mortgage consultation with McCuster Mortgage Solutions.
• Comprehensive induction and ongoing training to support your confidence and success - including paid shadowing and training to help you feel ready and supported from day one.
• 28 days' holiday (pro rata) - so you can rest and recharge.
• Clear opportunities to grow, with real career progression routes to help you reach your full potential.

Benefits are non-contractual and may be amended or withdrawn at any time.

Main Responsibilities:

• Supporting the Home Manager with daily tasks such as data entry, data collection, financial administration, staff rota coordination, and distributing reports and memos.
• Acting as a point of contact for staff, residents, families, and external agencies.
• Answering telephone calls, emails, and face-to-face enquiries in a professional and friendly manner.
• Maintaining up-to-date and accurate resident records. Including admissions and discharges and personal information.
• Maintaining accurate staff records.
• Producing agendas, taking minutes of meetings, and keeping accurate records of meetings where required.
• Ensuring confidentiality regarding issues concerning residents.
• Monitor and order necessary supplies and maintain inventory records.
• Performing other reasonable duties as agreed with Home Manager.

Skills & Experience:

• One year of experience in a similar position.
• Experience using Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Good interpersonal skills.
• Well organised and ability to multi-task.
• Excellent customer service skills.

*This position requires a PVG and two references*