Holidays Cottage Cleaner

National Trust; Mawnan Smith; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Job summary

National Trust is seeking a Holiday Cottage Cleaner for cottages at North Helford - Durgan Village and Mawnan Smith. The role is based on annualised hours (234 hours/year) with salary pro rata (£24,862.50 per annum) and a permanent contract. An online assessment is required instead of a CV. You must have a full UK driving licence and access to a vehicle.

The position offers varied shifts and a friendly team environment, with PPE provided and support for safety and repairs as needed.

Responsibilities

• On changeover days, ensure the cottage is pristine, well-presented and welcoming for guests.
• Report any repairs or odd jobs and replace broken items from store supplies when needed.
• Full PPE is provided; you will need a vehicle and a full driving license to undertake the role.

Job description

Summary

We're looking for a Holiday Cottage Cleaner to prepare our popular holiday for our cottages at North Helford - Durgan Village and Mawnan Smith.

Salary: £2,983.50 pro rata (FTE £24,862.50 per annum)

Contract: Permanent

Hours/ working pattern: 234 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

Interview: week commencing 23rd November 2026

Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'.

Due to the nature of the role a full UK Driving Licence is required and access to your own vehicle is essential for this role.

For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

These can range from a large team working mansion to small lone working Bijou Cottage. We are offering variety and permanent working conditions in a strong friendly team of caretakers.

To find out more about what it's like to work within "Holidays" at the National Trust, click here to watch our video:- National Trust Jobs :: Life at the National Trust

What you'll be doing

On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming.

We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies. Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff. You will need a vehicle and full driving license to enable you to undertake this role.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking for

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• - Substantial pension scheme of up to 10% basic salary
• - Free entry to National Trust places for you, a guest and your children (under 18)
• - Rental deposit loan scheme
• - Season ticket loan
• - EV car lease scheme (for roles that meet the salary criteria)
• - Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• - Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• - Flexible working whenever possible
• - Employee assistance programme
• - Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.