Holidays Cottage Cleaner

National Trust; Devon and Torbay; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working wherever possible

Employee assistance programme

Free parking at most Trust places

Job summary

National Trust is seeking a Holiday Cottage Cleaner to prepare our cottages in West Dorset. You will work on changeover days, ensuring pristine, welcoming accommodations and reporting repairs as needed. The role requires flexibility for weekends and bank holidays, with full PPE provided.

This is a fixed-term contract until 31-Oct-2027 with a zero-hour, seasonal pattern and online assessment in place of CV submission; training is provided to get you up to speed.

Qualifications

• No CV required; online assessment will determine fit for the role.

Responsibilities

• Clean cottages thoroughly and ensure they are welcoming for guests.
• Observe and report any repairs or issues needing attention.
• Replace broken items from store supplies when needed.

Skills

Great customer service

Team player

Independent worker

Well-organised

Adaptable

Willing to learn

Job description

Summary We're looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages in West Dorset. Due to the remote location of some our cottages you will need your own reliable transport. Changeover days are any day between Monday and Saturday between 10am and 4pm so flexibility is required and a passion to clean our cottages to the highest standards. Full training will be given.

Salary: £12.75 per hour

Contract: Fixed term contract until31-Oct-2027

Hours/ working pattern: Seasonal, flexible, weekends. This is a zero-hour contract, meaning we can't guarantee a set number of hours each week.? While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.??

Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'.

For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What you'll be doing

On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies.

Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking for

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.

The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places