Holidays Cottage Cleaner

National Trust for Places of Historic Interest or Natural Beauty; Truro; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Pension up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking

Job summary

The National Trust for Places of Historic Interest or Natural Beauty is seeking two Holidays Cottage Cleaners to clean and prepare cottages in Veryan and Porth. The role is based on annualised hours with a £12.75 hourly rate and a permanent contract.

On changeover days you’ll prepare cottages for guests, maintain high standards, and flag repairs. Transportation is required due to remote locations; full PPE and training are provided.

Qualifications

• Well organised and reliable
• Customer focused with a positive attitude
• Enthusiastic and eager to learn
• Team player who can also work independently
• Able to use basic IT skills for emails

Responsibilities

• Clean and prepare holiday cottages between visits
• Ensure properties are thoroughly cleaned and well-presented
• Notice and report repairs or broken items from store supplies
• Manage own time and diary for bookings
• Receive training and be part of a wider team
• PPE and cleaning materials provided

Skills

Well organised

Customer focused

Willingness to learn

Team player

Basic IT skills (emails)

Job description

We are looking for 2 Holidays Cottage Cleaners to clean and prepare our stunning holiday cottages in Veryan and Porth (just outside Portscatho).

Salary: £12.75 per hour

Contract: Permanent

Hours/ working pattern: 416 hours per year (averaging 8hrs per week). This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

The changeover days can fall any day from Monday to Saturday hence flexibility is essential due to popular short breaks and late bookings. Flexible hours can be discussed at interview. The start time would typically be 9.30 – 10 am and the changeover time will vary from 4 to 6 hours depending on what needs doing. Rotas are issued in advance and we will try to accommodate other commitments.

Internally you will be known as a 'Holidays Operation Assistant'

As the cottages are remote you will require your own transport as public transport is limited.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

Our holiday cottages are popular all year round where guests love taking in the network of footpaths, creeks, cliffs, woodland, and open countryside or relaxing on the beautiful beaches at Towan, Carne and Pendower.

To find out more about the cottages visit: www.nationaltrust.org.uk/holidays.

What you'll be doing

The successful candidates will be responsible for looking after our holiday cottages. On changeover days, you’ll make sure that everything is prepared for our guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming for our guests. We’d also like you to keep an eye out and report any repairs or odd jobs that need doing along with replacing any broken items from the store supplies. You’ll need to be able to manage your own time and organise a diary for all the bookings. We will give you plenty of support and training and you’ll be very much part of a wider team.

Full Personal Protective Equipment (PPE) and cleaning materials are provided.

Please also read the full role profile, attached to this advert.

Who we're looking for

Who we're looking for.

You’ll be.

• Well organised
• Customer focused with a positive attitude.
• Enthusiastic with a willingness to learn.
• A team player who can also work on your own initiative.
• Able to use basic IT skills for emails

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

National Trust place

Veryan Cottage, Truro, Veryan, TR2 5PF

National Trust place

Veryan Cottage, Truro, Veryan, TR2 5PF

Additional information

Closing Date: 8th November 2026

Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.