Holidays Cottage Cleaner

National Trust for Places of Historic Interest or Natural Beauty; Wadebridge; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Pension up to 10%

Free NT entry

Season ticket loan

EV car lease

Perks at work

Holiday allowance

Job summary

The National Trust for Places of Historic Interest or Natural Beauty is looking for a Holiday Cottage Cleaner to prepare and maintain our cottages at Port Gaverne, Port Quin and Pentireglaze. This is an annualised hours role with around 11 hours per week and free parking on-site.

Hourly rate is £12.75, with changeover days typically Mondays, Thursdays and Fridays. Start date is early December. PPE is provided and the role includes working across multiple cottages in the North Cornwall area.

Qualifications

• Customer-focused service delivery
• Ability to work in a small team and independently
• Organised and adaptable, with a can-do attitude

Responsibilities

• Clean and prepare cottages to be pristine and welcoming for guests
• Identify repairs or issues and report them promptly
• Replace broken items from store supplies when needed
• Follow PPE and safety protocols at all times

Skills

Great service

Team player

Well-organised

Willing to learn

Job description

We're looking for a Holiday Cottage Cleaner to clean and prepare our popular holiday cottages in Port Gaverne, Port Quin & Pentireglaze.

Due to the remote location of some our places, please consider how you might travel to work before you apply. Free parking is available at these cottages.

Hours/ working pattern: 572 hours per year. Around11 hours per week, year round. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You can expect to work the eleven hours over 2-3 days per week. Additional hours may be available depending on business needs. Working patterns can be discussed at interview.

Changeover days typically fall on Mondays, Thursdays and Fridays but flexibility is essential due to popular short breaks and late bookings which can come in at any time. On changeover days expect to start around 9:30am and finish 3:30pm, depending on what is required.

Rotas are issued in advance, and we try to accommodate other commitments wherever possible.

Salary: £12.75 per hour.

Start Date early December, depending on availability

Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'.

For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

In this role you will cover a variety of our cottages in Port Gaverne, Port Quin & Pentireglaze.

What you'll be doing

On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies.

Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking for

We'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

National Trust place

North Cornwall, Old Farm House Office, Wadebridge, PL27 6QY

Documents

Holidays Operation Assistant - A1.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date: 8th November 2026

Interview: Wednesday 18 November 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.