Hire Fleet Coordinator

Confidential; Ham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

33 days annual leave including stat

Salary £30,000

Pension

Employee Assistance Programme

Discounts

Training and development

Refer-a-friend bonus

Death in Service

Free onsite parking

Birthday off

Long-term career development

Job summary

Confidential is seeking an experienced Hire Fleet Coordinator to join our growing fleet business at the Berkeley depot. This role blends sales, customer service, fleet coordination and administration, managing the hire process from enquiry through delivery and invoicing.

You will handle enquiries, generate new business, coordinate vehicle availability and drivers, complete hire documentation, produce reports, maintain records, and work closely with the Hire Fleet Manager and support teams.

Qualifications

• Experience in telephone sales or customer service.
• Confident communicator with a strong telephone manner.
• Highly organised with excellent attention to detail.
• Good IT skills including Microsoft Office.
• Able to work under pressure and manage priorities.
• Full clean UK driving licence.
• Proactive, customer-focused with an interest in sales.

Responsibilities

• Handle incoming enquiries and generate new business through outbound sales calls.
• Manage vehicle hire orders from enquiry through to delivery and invoicing.
• Build strong relationships with new and existing customers.
• Coordinate vehicle availability and delivery drivers to maximise fleet utilisation.
• Complete hire documentation and ensure records are accurate and compliant.
• Produce regular reports on fleet, hires and sales activity.
• Maintain customer and vehicle information on internal systems.
• Identify vehicle damage and manage customer recharges where required.
• Work closely with the Hire Fleet Manager, Workshop, Service and Logistics teams.

Skills

Telephone sales

Customer service

Communication

Organisation

IT skills

Driving licence

Tools

Microsoft Office

Job description

Hire Fleet Coordinator

An excellent opportunity has arisen for an experienced Hire Fleet Coordinator to join a growing specialist fleet business based at their Berkeley depot. This is a varied role combining sales, customer service, fleet coordination and administration, managing the hire process from the initial customer enquiry through to delivery and completion.

The Role

• Handle incoming enquiries and generate new business through outbound sales calls.
• Manage vehicle hire orders from enquiry through to delivery and invoicing.
• Build strong relationships with new and existing customers.
• Coordinate vehicle availability and delivery drivers to maximise fleet utilisation.
• Complete hire documentation and ensure records are accurate and compliant.
• Produce regular reports on fleet, hires and sales activity.
• Maintain customer and vehicle information on internal systems.
• Identify vehicle damage and manage customer recharges where required.
• Work closely with the Hire Fleet Manager, Workshop, Service and Logistics teams.

Required

• Previous experience in telephone sales, customer service or a similar commercial role.
• Confident communicator with a strong telephone manner.
• Highly organised with excellent attention to detail.
• Good IT skills, including Microsoft Office.
• Able to work under pressure and manage competing priorities.
• Full clean UK driving licence.
• A proactive, customer-focused approach with a genuine interest in sales.

What's On Offer

• £30,000 salary
• 33 days annual leave including statutory
• Salary sacrifice pension
• Employee Assistance Programme and well being support
• Retail, leisure and holiday discounts
• Dedicated training and development
• Recommend a friend bonus
• Death in Service benefit
• Free onsite parking
• Birthday off
• Long-term career development opportunities