Hire Desk Coordinator: On-Time Deliveries & Service

Conquip Engineering Group; Holybourne; Vor Ort; GBP 32.000 - 34.000; Vollzeit

Zusammenfassung

Conquip Engineering Group is seeking a Hire Desk Executive at our Alton, Hampshire HQ. You will manage hire desk enquiries, support customers through the hire journey, and coordinate orders to ensure on-time delivery.

We value strong attention to detail and a customer-first mindset. The role is office-based, Monday to Friday, 7:30am - 5:00pm, with £32,000-£34,000 per annum salary in a permanent contract.

Qualifikationen

• Strong attention to detail and accuracy.
• Customer-first mindset with proactive approach.
• Ability to stay calm and professional in a fast-paced environment.

Aufgaben

• Manage and respond to all hire desk enquiries promptly and professionally.
• Support customers throughout the full hire journey, providing excellent service.
• Coordinate orders to ensure delivery is on time and in full.
• Liaise with Transport, Yard and Operations teams to maintain smooth workflows.
• Schedule large deliveries and manage site bookings efficiently.
• Process off-hire requests and coordinate returns accurately.
• Handle goods-in processes following depot inspections.
• Monitor and follow up on FO C hires.
• Provide updates on stock availability and lead times.
• Resolve queries across customers, warehouse, yard and transport teams.

Kenntnisse

Customer service

Organisation

Communication

Problem solving

Team player

Jobbeschreibung

Conquip Engineering Group is seeking a Hire Desk Executive at our Alton, Hampshire HQ. You will manage hire desk enquiries, support customers through the hire journey, and coordinate orders to ensure on-time delivery.

We value strong attention to detail and a customer-first mindset. The role is office-based, Monday to Friday, 7:30am - 5:00pm, with £32,000-£34,000 per annum salary in a permanent contract.