Hire Desk Controller: Contracts & Customer Liaison

Ridgway Rentals Ltd; Oswestry; On-site; GBP 19,000 - 28,000; Full time

Job summary

Ridgway Rentals Ltd. invites applications for a Hire Desk Controller based at Earthmover House, St Martins, Oswestry. The role is a full-time position working Monday to Friday, with Saturday mornings on a 1 in 3 rota.

You will handle incoming calls from customers, create and manage hire contracts, gather hire information, and maintain up-to-date records while pursuing promising leads to drive business growth.

Qualifications

• Experience dealing directly with customers in a fast-paced office environment.
• Strong written & verbal communication skills.
• Strong IT skills including Outlook & Excel.
• Strong record keeping & organisation.

Responsibilities

• Taking incoming calls from customers for hires.
• Creating & managing hire contracts.
• Obtaining & collating information related to hires.
• Keeping records of enquiries up-to-date & chasing up promising leads.

Skills

Customer handling

Communication

IT skills: Outlook & Excel

Record keeping & organisation

Tools

Outlook

Excel

Job description

Ridgway Rentals Ltd. invites applications for a Hire Desk Controller based at Earthmover House, St Martins, Oswestry. The role is a full-time position working Monday to Friday, with Saturday mornings on a 1 in 3 rota.

You will handle incoming calls from customers, create and manage hire contracts, gather hire information, and maintain up-to-date records while pursuing promising leads to drive business growth.