Hire Coordinator - Frontline Sales & Service

Lloyds British Group Ltd; Liverpool; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Life assurance

Pension Scheme

95% discount across the Speedy brand

Training and career progression

Voluntary Health Cash Plan

Staff shop discounts

Green Commute Initiative

Employee Assistance Program (EAP)

Job summary

Speedy Group in Liverpool is seeking a Hire Controller to coordinate the full hire cycle, from order to delivery and collection, ensuring top-class customer service. You’ll liaise with all depot teams to meet customer needs and drive satisfaction.

The role is desk-based, collaborating with stock, drivers and engineers to minimise delays and maintain equipment readiness. Strong organisational and communication skills, plus a UK driving licence, are essential.

Qualifications

• Strong organisational skills.
• Strong communication skills both verbally and written.
• Commitment to learn and develop.
• Driving licence is required.
• Experience in hire industry or similar sales/operational role preferred.
• Ability to support ESG strategy delivery.

Responsibilities

• Coordinate the entire hire process from order to delivery and collection.
• Liaise with every part of the depot to ensure customer needs are met.
• Work desk-based and collaborate with stock, drivers and engineers to fulfil customer requirements.

Skills

Organisational skills

Communication skills

Willingness to learn

Driving licence

Hire industry experience

ESG delivery mindset

Job description

Speedy Group in Liverpool is seeking a Hire Controller to coordinate the full hire cycle, from order to delivery and collection, ensuring top-class customer service. You’ll liaise with all depot teams to meet customer needs and drive satisfaction.

The role is desk-based, collaborating with stock, drivers and engineers to minimise delays and maintain equipment readiness. Strong organisational and communication skills, plus a UK driving licence, are essential.