Hire Controller | Fleet & Logistics Lead (Aberdeen)

Jarvie Plant Ltd; Aberdeen City; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Competitive Salary

Sick Pay

Extra Holidays

Learning & Development

Employee Discount

Life Assurance

Wellbeing Programme

Cycle to Work

Job summary

Jarvie Plant Ltd is seeking a motivated Hire Controller for our Aberdeen Depot (AB12 3BQ) to join our Plant Operations Team. You will coordinate hires, help customers, and ensure equipment moves are scheduled accurately and on time.

In this role you will collaborate with workshop, transport and depot colleagues, manage bookings from quotation through to delivery and off-hire, and continually look for ways to improve processes and customer service.

Qualifications

• Experience in hire operations, logistics, or customer service preferred.
• Strong organisational skills and the ability to prioritise multiple enquiries.
• Clear communication skills with customers and internal teams.
• Attention to detail in order processing and asset tracking.
• Proactive and solution-focused mindset.

Responsibilities

• Acting as the first point of contact for hire enquiries, providing professional and friendly support to customers and internal teams.
• Coordinating the full hire process from quotation and booking to scheduling deliveries and processing off-hires.
• Supporting operational efficiency by maintaining accurate hire documentation and system records.
• Collaborating with workshop, transport, and depot teams to maximise fleet utilisation and minimise downtime.
• Managing logistics to ensure equipment movements are planned, communicated, and completed on time.
• Proactively identifying opportunities to improve processes and enhance customer satisfaction.

Job description

Jarvie Plant Ltd is seeking a motivated Hire Controller for our Aberdeen Depot (AB12 3BQ) to join our Plant Operations Team. You will coordinate hires, help customers, and ensure equipment moves are scheduled accurately and on time.

In this role you will collaborate with workshop, transport and depot colleagues, manage bookings from quotation through to delivery and off-hire, and continually look for ways to improve processes and customer service.