Fleet Hire Coordinator: On-Time Equipment & Service

Jarvie Plant Group; Aberdeen City; Presencial; GBP 22.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Sick pay

Extra holidays

Learning & development

Employee discount

Life assurance

Company pension

Wellbeing programmes

Cycle to work

Descripción de la vacante

Jarvie Plant is seeking a proactive Hire Controller to join our Aberdeen Depot. You’ll coordinate hires, support customers, and ensure equipment is available when required, contributing to reliable service.

Based at AB12 3BQ, you’ll work with workshop, transport and depot teams to maximise fleet utilisation, maintain accurate records, and improve processes while delivering a high standard of customer care.

Formación

• Experience in hire operations, logistics, or customer service.
• Strong organisational skills to prioritise multiple enquiries.
• Confident written and verbal communication with customers and teams.
• Attention to detail for order processing and asset tracking.
• Proactive, solution-focused approach to challenges.
• Comfortable with IT systems and CRM software.
• Collaborative team player with a can-do attitude.
• Willingness to grow knowledge of fleet operations.

Responsabilidades

• Acting as the first point of contact for hire enquiries, providing professional and friendly support to customers and internal teams.
• Coordinating the full hire process from quotation and booking to scheduling deliveries and processing off-hires.
• Supporting operational efficiency by maintaining accurate hire documentation and system records.
• Collaborating with workshop, transport, and depot teams to maximise fleet utilisation and minimise downtime.
• Managing logistics to ensure equipment movements are planned, communicated, and completed on time.
• Proactively identifying opportunities to improve processes and enhance customer satisfaction.

Conocimientos

Hire operations

Logistics

Customer service

CRM software

Herramientas

InspHire

HubSpot

MS Office

Outlook

Descripción del empleo

Jarvie Plant is seeking a proactive Hire Controller to join our Aberdeen Depot. You’ll coordinate hires, support customers, and ensure equipment is available when required, contributing to reliable service.

Based at AB12 3BQ, you’ll work with workshop, transport and depot teams to maximise fleet utilisation, maintain accurate records, and improve processes while delivering a high standard of customer care.