Hire Controller

Kemp Recruitment; Wakefield; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free parking

Ongoing training

Pension scheme

Job summary

Kemp Recruitment is seeking an experienced Hire Controller to join a busy team in Pontefract. The role focuses on coordinating engineer workloads, managing quotes and invoicing, and ensuring stock levels and parts supply for the hire fleet.

You will deliver strong customer service in a fast-paced environment and maintain compliance with LOLER and PDI requirements. The ideal candidate has administration or coordination experience, excellent communication skills, and proficiency with Microsoft

Qualifications

• Experience in administration, coordination or similar role.
• Excellent communication and written skills.
• Highly organised with strong time management.
• Proficient with Microsoft Office; knowledge of Xero is a plus.
• Experience in hire industry is beneficial.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Coordinate engineer workloads, schedules, overtime and client communication.
• Manage job reports, quotes, invoicing, stock levels and parts supply.
• Support hire desk enquiries, contracts, logistics and telesales.
• Maintain hire equipment compliance, including LOLER and PDI requirements.
• Oversee driver, vehicle and fleet compliance, tracking and audit records.
• Provide general administration, customer support and GDPR compliance.

Skills

Administration background

Communication skills

Organisation

MS Office

Independent working

Attention to detail

Xero familiarity

Equipment hire experience

Tools

Microsoft Office

Xero

Job description

Hire Controller

Salary: £35,000
Hours: Monday to Friday 8am to 5:30pm

We are looking for an experienced Hire Controller to join a busy and established team in Pontefract. This is an excellent opportunity for someone with a strong background in the powered access or plant hire industry who enjoys working in a fast-paced environment and delivering outstanding customer service.

Key Responsibilities

• Coordinate engineer workloads, schedules, overtime and client communication.
• Manage job reports, quotes, invoicing, stock levels and parts supply.
• Support hire desk enquiries, contracts, logistics and telesales.
• Maintain hire equipment compliance, including LOLER and PDI requirements.
• Manage parts enquiries, supplier liaison and stock records, including van stock.
• Oversee driver, vehicle and fleet compliance, tracking and audit records.
• Manage visitors and contractors, including sign-in, documentation, safety and PPE.
• Provide general administration, customer support and GDPR compliance while maintaining a high level of organisation and attention to detail.

Skills & Experience Required

• Proven background in administration, coordination, or a similar support-focused role.
• Strong communication skills, with the ability to communicate clearly and professionally both verbally and in writing.
• Highly organised, with excellent time management and the ability to prioritise competing tasks effectively.
• Confident using technology and a range of Microsoft Office applications.
• Comfortable working independently, managing responsibilities with minimal supervision, and remaining effective in a fast-paced environment.
• Thorough and detail-oriented, with a strong focus on accuracy and quality.
• Familiarity with Xero would be an advantage, although full training will be provided.
• Previous experience within the equipment hire industry or in an engineering support role would be beneficial.

Benefits

• Free parking
• Ongoing training
• Pension scheme