Hire Controller

Speedy Hire Plc; Ashford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hire provider in the UK is seeking a Hire Controller based in Ashford. This role is pivotal in managing operations, sales, and customer service, ensuring equipment availability and customer satisfaction. The ideal candidate will possess strong organizational and communication skills, along with relevant industry experience. Speedy Hire offers a supportive work environment with opportunities for career progression and a range of employee benefits.

Benefits

26 days holiday plus bank holidays

Life assurance

Pension scheme

Canteen facilities

95% discount across the Speedy brand

Training and development opportunities

Voluntary Health Cash Plan

My Staff Shop discounts

Green Commute Initiative

Employee Assistance Program (EAP)

Qualifications

• Strong organizational skills required.
• Excellent verbal and written communication skills needed.
• Valid driving license is essential.

Responsibilities

• Coordinate the entire hire process from order to delivery.
• Collaborate with stock teams, drivers, and engineers.
• Maintain close contact with customers to ensure satisfaction.

Skills

Organizational skills

Communication

Adaptability

Education

Previous experience in the hire industry or similar role

Job description

Speedy is the UK's leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services—everything for every job!

Job Title - Hire Controller

Location - Ashford

Working Hours - Monday to Friday, 07:30 - 17:00 (42 hours per week)

The Hire Controller, based in the depot, plays a vital role in operations, sales, and customer service. Building strong relationships is key, as you will coordinate the entire hire process—from taking orders to delivery and collection—working closely with all depot departments to meet customer needs and ensure satisfaction.

On a daily basis, your work will be desk-based, collaborating with stock teams, drivers, and engineers to ensure equipment availability and minimal delays, maintaining close contact with customers.

To support your success, you will need:

1. Strong organisational skills
2. Excellent verbal and written communication skills
3. Adaptability
4. A commitment to learning and development
5. A valid driving license
6. Previous experience in the hire industry or a similar sales or operational role
7. Ability to support your team in delivering our ESG Strategy - Decade to Deliver

What we offer:

1. 26 days holiday plus bank holidays
2. Life assurance
3. Pension scheme
4. Canteen facilities
5. 95% discount across the Speedy brand
6. Training, development, and career progression opportunities
7. Voluntary Health Cash Plan
8. My Staff Shop discounts and offers
9. Green Commute Initiative for cycling to work
10. PAM Employee Assistance Program (EAP) for confidential support and counselling

Speedy is committed to a healthy work-life balance, offering flexible and hybrid working arrangements, including flexible start and finish times, shorter days, term-time hours, and job sharing.

We provide a Career Line of Sight to help you understand the pathways for progression within the group.

Note: Speedy may close vacancies early if we receive a high volume of applications. We recommend applying promptly.

Some roles may require DBS, Credit, or Security Clearance checks. We are an equal opportunity employer, embracing diversity and fostering an inclusive environment for all employees.

For our ESG policies, visit: https://www.speedyservices.com/esg/governance

All applicants must have the right to work in the UK and will be considered without discrimination based on ethnicity, religion, sexual orientation, gender identity, family status, national origin, veteran status, neurodiversity, or disability.