Hire Controller / Administrator - Friendly Team Environment!

Office Angels; Billericay; On-site; GBP 28,000; Full time

Job summary

A well-established company in Billericay seeks a Hire Controller to manage daily operations of a hire desk. The role involves delivering exceptional customer service, maintaining records, and liaising with teams to ensure equipment availability. This is a fantastic opportunity for an organised professional looking to grow in a supportive environment.

Benefits

20 days holiday + Bank Holidays

Pension scheme

On-site parking

Team social events

Qualifications

• Excellent organisational and multitasking skills.
• Strong communication abilities and a customer-first mindset.
• Proficiency in Microsoft Office (Excel and Word).

Responsibilities

• Manage the daily operations of a fast-paced hire desk.
• Deliver outstanding customer service via phone and email.
• Liaise with engineering team for equipment preparation.

Skills

Organisational skills

Multitasking

Customer service

Communication

Proficiency in Microsoft Office

Job description

Hire Controller

Location: Billericay, Essex

Salary: £28,000 per annum

Hours: Monday - Friday, 8:00 AM - 5:00 PM

Benefits: 20 days holiday + Bank Holidays (increasing with service), pension scheme, on-site parking & team social events!

Are you a highly organised professional with a talent for multitasking and delivering exceptional customer service? Our client, a well-established and dynamic company in Billericay, is seeking a Hire Controller to join their busy and friendly team.

Key Responsibilities:

• Manage the daily operations of a fast-paced hire desk with accuracy and efficiency.


• Deliver outstanding customer service with a confident and professional telephone manner.


• Liaise with the engineering team to ensure equipment is prepared and available for hire.


• Maintain accurate records using Microsoft Excel and Word.


• Build and nurture strong relationships with customers and internal teams.


• Handle all hire desk documentation including quotes, contracts, and delivery/collection notes.


• Process hire orders swiftly and accurately.


• Respond to customer enquiries via phone and email with professionalism and care.

What We're Looking For:

• Excellent organisational and multitasking skills.


• Strong communication abilities and a customer-first mindset.


• Proficiency in Microsoft Office (Excel and Word).


• Previous experience in a similar role is advantageous but not essential.

This is a fantastic opportunity to join a supportive team where your skills will be valued and your career can grow.

Apply now to take the next step in your career as a Hire Controller!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.