HGV Technician Supervisor — Lead Workshop Team

Volvo Group; Greater London; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Generous pension

Life assurance

In-house training

Healthcare plan

Enhanced parental leave

Cycle to work

Eye care vouchers

Employee assistance

Gym discounts

Family & friends discounts

Job summary

Volvo Trucks is seeking a Technician Supervisor in Wilstead, Bedford to lead our expert team and ensure high quality workmanship. You will coordinate workloads, mentor technicians and liaise with service advisors to meet customer expectations across the Volvo Genuine Service process.

The role requires NVQ Level 3 in Heavy Vehicle Maintenance & Repair, strong leadership and communication skills, and a full UK driving licence.

Qualifications

• NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair.
• Workshop experience in trucks/buses with supervisory know-how.
• Full UK driving licence (HGV licence a big plus).
• Strong communication and leadership skills.
• Organised, proactive and customer focused.

Responsibilities

• Supervise and support a team of HGV Technicians within the workshop.
• Allocate and prioritise work to ensure jobs are completed efficiently and on time.
• Oversee servicing, maintenance, inspections and repairs of HGVs and commercial vehicles.
• Ensure all work is completed to manufacturer and company standards.
• Maintain high standards of health & safety and workshop housekeeping.
• Carry out quality checks and ensure vehicles are safe and roadworthy before release.
• Diagnose and assist with complex technical issues when required.
• Monitor workshop productivity, efficiency and job progress.
• Liaise with service advisors, transport operators, customers and other departments.
• Support technician training, development and performance.
• Ensure all relevant paperwork, job cards and maintenance records are completed accurately.
• Promote a positive, professional and safety-focused workshop environment.

Skills

Leadership

Communication

Team management

Problem solving

HGV maintenance experience

Safety awareness

Education

NVQ Level 3 in Heavy Vehicle Maintenance & Repair

Tools

GDS/Impact systems

Microsoft Outlook

Job description

Volvo Trucks is seeking a Technician Supervisor in Wilstead, Bedford to lead our expert team and ensure high quality workmanship. You will coordinate workloads, mentor technicians and liaise with service advisors to meet customer expectations across the Volvo Genuine Service process.

The role requires NVQ Level 3 in Heavy Vehicle Maintenance & Repair, strong leadership and communication skills, and a full UK driving licence.