HGV Technician Supervisor — Lead Workshop Team

Volvo Trucks; Croydon; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

25 days holiday

Generous pension

Life assurance

Inhouse training

Healthcare plan

Cycle to work

Eye care

Employee assistance

Gym discounts

Job summary

Volvo Trucks is seeking a hands-on HGV Technician Supervisor to lead our workshop team in Wilstead, Bedford. You will supervise technicians, allocate work, ensure servicing and repairs meet standards, and maintain safety and quality.

This role emphasizes strong communication with the workshop controller and CSR, coaching for performance, and promoting a positive, professional environment. A full UK driving licence (HGV licence a plus) and NVQ Level 3 in Heavy Vehicle Maintenance are required.

Qualifications

• NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair.
• Full UK driving licence; HGV licence is a plus.
• Strong communicator who can get the best out of a team.
• Organised, proactive and customer focused.

Responsibilities

• Supervise and support a team of HGV Technicians within the workshop.
• Allocate and prioritise work to ensure jobs are completed efficiently and on time.
• Oversee servicing, maintenance, inspections and repairs of HGVs and commercial vehicles.
• Ensure all work meets manufacturer and company standards.
• Maintain high health and safety standards and workshop housekeeping.
• Carry out quality checks and ensure vehicles are safe before release.
• Diagnose and assist with complex technical issues as needed.
• Monitor workshop productivity and job progress.
• Liaise with service advisors, transport operators and other departments.
• Support technician training, development and performance.

Skills

Team leadership

Communication

Coaching

Organizational skills

Customer focus

Education

NVQ Level 3 HV Maintenance & Repair

Tools

GDS

Impact

Outlook

Job description

Volvo Trucks is seeking a hands-on HGV Technician Supervisor to lead our workshop team in Wilstead, Bedford. You will supervise technicians, allocate work, ensure servicing and repairs meet standards, and maintain safety and quality.

This role emphasizes strong communication with the workshop controller and CSR, coaching for performance, and promoting a positive, professional environment. A full UK driving licence (HGV licence a plus) and NVQ Level 3 in Heavy Vehicle Maintenance are required.